Customer Service

General inquiries and billing related questions can be directed to [email protected]

To speak with a representative regarding all matters during business hours (8am-5pm), please call:  (480) 610-8741

Emergency / Outage Related

In case of imminent danger, please call 911. Then call: Business hours (8am-5pm):  (480) 610-8741

For customers served from District distribution system in Ocotillo Townsite:

In the event of an outage, please call Electrical District No. 3’s 24-hour number (520) 424-9021.

For customers served directly off Salt River Project’s distribution system:

In the event of an outage, please call SRP’s Commercial Customer Service 24-hour number (602) 236-7771.  Direct all other inquiries to (480) 610-8741.